China Unicom officially launched the “star sharing program”: the first time the Five-Star Customer Service was released

Recently, China Unicom officially launched the “star sharing program”, launched ten major service commitments integrating service, rights and activities, and upgraded the original exclusive service for five-star customers, and extended it to four-star users for the first time. < / P > < p > at present, six service commitments, such as the hotline’s rapid response, expert seats, purchase discounts, exclusive rights and interests of birthday, free card replacement and emergency startup, have been opened to 45 star users, and the other four are under preparation. < / P > < p > for four or five-star users, China Unicom 10010 hotline and all flagship halls have set up expert seats. They promise to take the initiative to feed back local problems within 2 hours and deal with them within 24 hours, so as to quickly respond to users’ problems, so as to truly explain everything and respond to everything. < / P > < p > in addition, China Unicom also promised that four or five star users in the network have preferential purchase services, that is, preferential purchase of smart terminals and preferential purchase of scarce smart terminals. < / P > < p > the fast response service of the hotline is open to five-star users. It promises to dial the 10010 hotline to directly access the manual service and ensure that it is online for 7 * 24 hours. In addition, China Unicom also promised to call back actively in case of external hang-up during the service process, which is the new intimate service. < / P > < p > according to the official statement, the top ten service commitments of star share program are the service products continuously upgraded and optimized by China Unicom on the basis of traditional star service, conforming to the new needs of personalized and differentiated services of users, so as to enhance users’ perception of high-quality services. Continue Reading865 optimization is different? These mobile phones should teach you a lesson!