‘s novel coronavirus pneumonia has accelerated the digital transformation in Singapore, and more Singaporeans have been using digital services. About 94% of government transactions are done electronically. < p > < p > in the blueprint for digital government published by the Singapore government the year before last, 14 key performance indicators were set. One of them is that at least 95% of government transactions will be completed electronically by the end of 2023. In other words, Singapore is likely to achieve this goal three years ahead of schedule. < p > < p > the public service agency of Singapore and the smart country and digital government working group say this is the result of various government agencies’ efforts to promote digital transformation. In response to the epidemic, some institutions have begun to offer electronic options to Singaporeans and businesses. < p > < p > the Singapore government lists the digital services commonly used by Singaporeans. Take the central provident fund Bureau, which currently offers electronic options for checking account balances and transaction history, filling accounts or nominating beneficiaries. Last year, 62.8 million transactions were completed electronically, equivalent to 99% of the total volume. In addition to the provident fund Bureau, the student learning platform of the Ministry of education and the online search, appointment and loan extension services provided by the National Library Administration are also digital services commonly used by Singaporeans. < / P > < p > although the vast majority of government transactions are completed electronically, the public service department and sndgg point out that there are still users such as the elderly or the disabled who are unable to use digital tools, lack relevant skills or prefer to complete transactions in person, so they will retain the original transaction options for these groups. < / P > < p > another goal set by the Singapore government in the digital government blueprint is to ensure that all government services provide at least one end-to-end e-option by 2023 to provide greater convenience for Singaporeans. The end-to-end electronic option refers to the fact that users do not have to be present in person when using government services, but can complete procedures through electronic means, such as using electronic signatures. < / P > < p > in addition to legal services that require signature in person, such as real estate transactions, about 80% of Singapore’s government services provide end-to-end electronic options. Other government services that have not yet provided this option are under discussion.
‘s novel coronavirus pneumonia has accelerated the digital transformation in Singapore. The government has been pressing this trend to expand the scope of electronic services to benefit more people. The novel coronavirus pneumonia pay subsidy is issued electronically by the
and the SNDGG has been applied by more than 60 thousand Singaporeans to 90% of the total number of applications. < / P > < p > the public service department and sndgg, in collaboration with the people’s Association, are also piloting video services at the public service center in tampini. This allows the centre to provide more government services while reducing the cost of sending more staff to the site, and Singaporeans can easily use these services at home. ASMC, a lithography maker, was one of TSMC’s 14 top suppliers last year