More than 400 million “non internet users”: how to embrace the Internet era

Original title: more than 400 million “non internet users”, how to embrace the Internet Era

In 2020, an epidemic will accelerate more Chinese people’s adaptation to life on the cloud, but it will also expose a growing digital divide. Do you remember: children in remote mountainous areas climbed to the top of the mountain to search for mobile phone signals for online lessons? Old people can’t use smart phones, can’t show health code, travel blocked?

China Internet Network Information Center (CNNIC) released the 47th “statistical report on the development of China’s Internet network” on December 3. As of December 2020, the number of Internet users in China has reached 989 million, the number of mobile Internet users has reached 986 million, and the Internet penetration rate has reached 70.4%.

This means that behind the huge data of nearly 1 billion internet users, there are still more than 400 million people who have yet to embark on the “expressway” of the Internet age.

Why don’t more than 400 million people go online?

According to the statistical report on the development of Internet in China, rural areas are still the main non internet users in China, accounting for 62.7%, 23.3 percentage points higher than the national rural population.

Lack of skills, limited education level, age and insufficient equipment are the main reasons for non internet users not to access the Internet. They either can’t operate and use computers and mobile phones, lack Internet access equipment, or don’t understand Chinese Pinyin, or they are too young Constraints from objective conditions have brought obstacles for non netizens to integrate into the Internet.

From the perspective of age distribution, the elderly group aged 60 and above is the main group of non internet users. As of December 2020, the proportion of non internet users aged 60 and above in China is 46.0%.

In addition to the objective reasons, the subjective attitude of some people has also become the reason why they refuse to use the Internet. He Yanzhe, deputy director of Evaluation Laboratory of Xin’an center of China Institute of electronic technology standardization, said that some elderly people lack interest in the Internet and are worried about the risks of surfing the Internet, so they choose to stay away from the online world.

The perplexity of non internet users

Online payment, mobile payment, code scanning and ordering, distance learning, handheld medical In the modern society, where clothing, food, housing and transportation are inseparable from the Internet, non internet users can not fully enjoy the intelligent service experience if they can not access the Internet.

Since 2020, the novel coronavirus pneumonia has accelerated the era of trouble for non internet users, accelerating the promotion of individual and business to digital transformation of the government.

In Hulunbuir, Inner Mongolia, herdsmen who have lived on the grassland for generations have to pack up their yurts and move their families to find the Internet for their daughters to have online classes. In Yichang, Hubei, a grandfather with a mobile phone searched the mountains and set up an online class tent for his granddaughter. In halbin, Heilongjiang, an old man could not scan his health code and refused to get off the bus, so the driver had no choice but to call the police The police sent the old man to his destination

“It’s all over the world with Internet, but it’s hard to move without Internet.”. The existence of a large number of non internet users shows that there are still weak areas in the Internet infrastructure.

According to the statistical report on the development of Internet in China, non netizens think that all kinds of inconveniences in life brought by not going online, and they can’t get in and out of some public places without “Health Code”, accounting for 27.2% of non netizens; the second is that they can’t pay in cash, accounting for 25.8% of non netizens; they can’t buy tickets or hang up numbers, accounting for 24.9% of non netizens; and the number of offline service outlets has decreased 24.6% and 22.9% of them were unable to get information in time.

“The capacity of the barrel depends on the shortest board.” What the Internet brings to modern society is not only the difference between “convenience” and “inconvenience”, but also related to educational equity, cultural inclusion, the sense of social justice and happiness.

The “fourteenth five year plan” period is a critical period for China to move from building a moderately prosperous society in an all-round way to basically realizing socialist modernization. The Ministry of industry and information technology said that it is necessary to promote the digital transformation of existing infrastructure and build a new generation of information infrastructure application ecology.

Lei chaozi, director of the science and Technology Department of the Ministry of education, said that the Ministry of education will coordinate with relevant departments to support the construction of the education network, build a fast, stable, green, safe and controllable national education network covering the whole country during the “14th five year plan” period, reach all kinds of schools and rural teaching sites at all levels, and provide equal access to high-quality education resources for every child.

Resource sharing of online classroom, public performance of cloud theater, and “online trial of online cases” of Internet court The continuous advancement of the Internet industry will light up the light of the Internet for more non internet users.

Further development requires more care

To bridge the “digital divide”, we should not only further improve the level of Internet infrastructure, but also improve the cultural and educational level of non internet users and the use skills of digital technology, develop more intelligent and humanized products and services for the elderly, and improve the convenience level of network services, so as to help non internet users share the huge dividends of the digital era.

In 2020, the general office of the State Council issued the “implementation plan on effectively solving the difficulties of the elderly in using intelligent technology”, focusing on seven types of high-frequency matters and service scenarios involved in the daily life of the elderly, such as travel, medical treatment, consumption, entertainment and affairs, adhering to the parallel development of traditional service mode and intelligent service innovation, and detailing various service measures for the elderly.

The Ministry of industry and information technology has made it clear that from January 2021, a one-year “special action for Internet application aging and barrier free transformation” will be carried out nationwide. The first batch of 115 public service websites and 43 mobile app aging and barrier free transformation closely related to the work and life of the elderly and other groups will be completed.

Shanghai, Guangdong, Zhejiang, Jiangsu and other places have also carried out daily application popularization of intelligent technology for the elderly, organized knowledge lectures and training guidance, and provided agency services to facilitate the elderly and bridge the “digital divide”.

“Don’t insist that everything should be done online. We should make humanized arrangements according to the real needs of non internet users.” He Yanzhe pointed out that compared with developed countries in Europe and the United States, the proportion of Internet users in China is not low. We should adjust measures to local conditions according to the national conditions. For example, in the process of poverty alleviation and rural revitalization, we should guide capable people in rural areas to help their parents and villagers who can’t surf the internet live to promote products.

(editor in chief: Zhao Chao, LV Qian)